Documentation
Everything you need to get the most out of LeaseLlama.
Getting Started
- Introduction Learn what LeaseLlama does, who it's built for, and how it helps you run your facility.
- Quick Start Guide Go from zero to your first rental — set up your facility in LeaseLlama step by step.
- Your Dashboard Your daily command center — see occupancy, billing health, recent activity, and overdue invoices at a glance.
Spaces
- Understanding Categories How categories organize your spaces and what you can see on the Categories page.
- Managing Spaces View, search, and filter your spaces — see what's available, rented, or suspended.
- Checking Out a Space Walk through the complete checkout process — renting a space to a customer from start to finish.
- Checking In a Space Walk through the complete check-in process — ending a rental, processing refunds, and freeing up the space.
Renters
- Managing Renters Add, search, and manage your customers — the people and businesses who lease space from you.
- Renter Profile The renter profile page — view contact info, account stats, contract status, and navigate to all renter details.
- Active Rentals View a renter's current space rentals, billing details, and start the check-in process.
- Authorized Persons Manage the people allowed to access spaces on behalf of a renter.
- Payment Methods Set up credit cards for automatic billing or authorize cash and check payments for a renter.
Billing
- Invoices Your central hub for viewing, filtering, and managing all invoices across your facility.
- Invoice Details & Actions View a single invoice, send it, record payments, issue credits, process refunds, void, or write off.
- Creating a Manual Invoice Bill renters for one-off charges like damage fees, services, or adjustments outside normal billing.
- Credits Understand credit memos — money owed back to renters from refunds, overpayments, and adjustments.
- Deposits Track security deposits across your facility — see what's collected, what's pending, and manage deposit liability.
- Renter Ledger A renter's complete financial history — every invoice, payment, credit, and refund with a running balance.
Administration
- Admin Overview Your central hub for facility configuration — categories, spaces, users, contracts, integrations, and more.
- Categories Setup Create and manage categories to group similar storage spaces with consistent pricing and deposits.
- Spaces Setup Add, edit, and manage individual storage units — single or bulk creation, pricing overrides, and tags.
- Tags Create color-coded labels to organize and filter spaces beyond what categories provide.
- Users & Roles Add staff accounts, set permissions, and understand the difference between Administrators and Operators.
- Contracts Create and manage the rental agreement renters sign when they check out a space.
- Integrations Connect LeaseLlama to Stripe for payment processing — API keys, webhooks, and testing.
- System Settings Configure company info, taxes, billing rules, invoice text, email settings, and automated notifications.
- Activity Log A complete audit trail of payments, check-ins, check-outs, and other important events at your facility.
- Accounting & Reports Your facility's financial big picture — invoice summaries, transactions, deposits, credits, and bad debt.
- Account & Subscription Manage your LeaseLlama plan, view billing info, and handle account changes.