Accounting
Your facility's financial big picture — invoice summaries, transactions, deposits, credits, and bad debt.
Overview
While Billing handles day-to-day invoicing for individual renters, Accounting gives you the big-picture view of your facility’s finances. How much have you invoiced? Collected? What’s outstanding? What do you owe in deposits and credits?
To get here: Go to Administration → Accounting.
Accounting tabs
| Tab | What it shows |
|---|---|
| Overview | Yearly invoice summary — invoiced, paid, and outstanding totals |
| Transactions | Every financial transaction in chronological order |
| Security Deposits | Deposits collected, refunded, and still held |
| Account Credits | Credit memos issued, applied, and refunded |
| Bad Debt | Invoices written off as uncollectable |
All tabs include a year filter (top right) to switch between the current year and previous years.
Overview tab
Three key metrics at the top:
| Metric | Meaning | Color |
|---|---|---|
| Invoiced | Total invoices issued | Gray |
| Paid | Total cash collected | Green |
| Outstanding | Remaining unpaid balance | Orange |
Below, an invoice ledger table lists every invoice for the selected year with status, amounts invoiced, paid, and outstanding. Invoices written off as bad debt show the outstanding amount with a strikethrough.
Click Export CSV to download this data for your bookkeeping software.
Transactions tab
A complete chronological record of all money-related events:
| Type | Meaning | Amount sign |
|---|---|---|
| Invoice | Bill issued | Negative (money owed) |
| Payment | Cash received | Positive (money collected) |
| Refund | Money returned | Negative (money out) |
| Credit | Credit memo issued | Negative (money you owe) |
Green amounts = money in. Red amounts = money out (or owed).
Security Deposits tab
Tracks all deposit activity for the year:
| Metric | Meaning |
|---|---|
| Deposits Invoiced | Total deposits billed |
| Deposits Held | Net deposits in your possession (collections minus refunds) |
| Outstanding Deposits | Deposits invoiced but not yet paid |
“Deposits Held” is a liability — money you may need to return when renters vacate.
The table shows individual deposit collections and refunds with amounts and status.
Account Credits tab
Tracks credit memo lifecycle:
| Metric | Meaning |
|---|---|
| Credits Issued | Total credit memos created |
| Credits Applied | Credits used to pay invoices |
| Refunded to Renters | Credits cashed out |
| Outstanding Credit Balance | Remaining credits owed |
Click any credit memo number to see full details.
Bad Debt tab
Shows invoices written off as uncollectable:
| Metric | Meaning |
|---|---|
| Invoices Written Off | Number of write-offs |
| Original Amount | Total invoice amounts before write-off |
| Bad Debt Recognized | Actual loss amount |
Consult your accountant about when and how to write off invoices for tax purposes.
Using accounting effectively
- Monthly review: Check the Overview tab to compare invoiced vs. paid totals
- Tax season: Use the year filter and Export CSV to pull data for your accountant
- Deposit liability: Monitor “Deposits Held” — this is money you may owe back
- Credit exposure: Watch “Outstanding Credit Balance” for credits that need resolution
- Bad debt tracking: Review write-offs quarterly to spot collection problems early
Common questions
What’s the difference between Billing and Accounting? Billing is for day-to-day invoice management (sending, collecting, crediting). Accounting is for financial summaries and reporting.
Can I edit transactions? No. Transactions are an immutable record. Use credits, adjustments, or voids to correct issues.
How do I export data for my accountant? Each tab has an Export CSV button. Set the year filter first, then export.
What to read next
| I want to… | Read this |
|---|---|
| Manage individual invoices | Invoices |
| See the activity audit trail | Activity Log |
| Configure billing rules | System Settings |