Accounting

Your facility's financial big picture — invoice summaries, transactions, deposits, credits, and bad debt.

Overview

While Billing handles day-to-day invoicing for individual renters, Accounting gives you the big-picture view of your facility’s finances. How much have you invoiced? Collected? What’s outstanding? What do you owe in deposits and credits?

To get here: Go to AdministrationAccounting.

Accounting tabs

TabWhat it shows
OverviewYearly invoice summary — invoiced, paid, and outstanding totals
TransactionsEvery financial transaction in chronological order
Security DepositsDeposits collected, refunded, and still held
Account CreditsCredit memos issued, applied, and refunded
Bad DebtInvoices written off as uncollectable

All tabs include a year filter (top right) to switch between the current year and previous years.

Overview tab

Three key metrics at the top:

MetricMeaningColor
InvoicedTotal invoices issuedGray
PaidTotal cash collectedGreen
OutstandingRemaining unpaid balanceOrange

Below, an invoice ledger table lists every invoice for the selected year with status, amounts invoiced, paid, and outstanding. Invoices written off as bad debt show the outstanding amount with a strikethrough.

Click Export CSV to download this data for your bookkeeping software.

Transactions tab

A complete chronological record of all money-related events:

TypeMeaningAmount sign
InvoiceBill issuedNegative (money owed)
PaymentCash receivedPositive (money collected)
RefundMoney returnedNegative (money out)
CreditCredit memo issuedNegative (money you owe)

Green amounts = money in. Red amounts = money out (or owed).

Security Deposits tab

Tracks all deposit activity for the year:

MetricMeaning
Deposits InvoicedTotal deposits billed
Deposits HeldNet deposits in your possession (collections minus refunds)
Outstanding DepositsDeposits invoiced but not yet paid

“Deposits Held” is a liability — money you may need to return when renters vacate.

The table shows individual deposit collections and refunds with amounts and status.

Account Credits tab

Tracks credit memo lifecycle:

MetricMeaning
Credits IssuedTotal credit memos created
Credits AppliedCredits used to pay invoices
Refunded to RentersCredits cashed out
Outstanding Credit BalanceRemaining credits owed

Click any credit memo number to see full details.

Bad Debt tab

Shows invoices written off as uncollectable:

MetricMeaning
Invoices Written OffNumber of write-offs
Original AmountTotal invoice amounts before write-off
Bad Debt RecognizedActual loss amount

Consult your accountant about when and how to write off invoices for tax purposes.

Using accounting effectively

  • Monthly review: Check the Overview tab to compare invoiced vs. paid totals
  • Tax season: Use the year filter and Export CSV to pull data for your accountant
  • Deposit liability: Monitor “Deposits Held” — this is money you may owe back
  • Credit exposure: Watch “Outstanding Credit Balance” for credits that need resolution
  • Bad debt tracking: Review write-offs quarterly to spot collection problems early

Common questions

What’s the difference between Billing and Accounting? Billing is for day-to-day invoice management (sending, collecting, crediting). Accounting is for financial summaries and reporting.

Can I edit transactions? No. Transactions are an immutable record. Use credits, adjustments, or voids to correct issues.

How do I export data for my accountant? Each tab has an Export CSV button. Set the year filter first, then export.

I want to…Read this
Manage individual invoicesInvoices
See the activity audit trailActivity Log
Configure billing rulesSystem Settings