System Settings

Overview

System Settings is where you configure your facility’s core business information. This is typically one of the first pages to complete — the info here appears on invoices, emails, and throughout your account.

To get here: Go to Administration → System Settings.

Each section has its own Save button, so you can update one area without affecting others.

Company information

Your basic business details that appear on invoices and communications.

Field	What to enter
Company Name	Your legal business name
Contact Email	Email for customer inquiries
Contact Phone	Main phone number
Physical Address	Street address of your facility
Billing Address	Where payments should be sent (check “Same as physical” if identical)
Company Logo	PNG, JPG, or JPEG — max 600x200px, max 2MB

Tip: A wide, horizontal logo works best on invoices. Square logos may appear small.

System settings

Field	Description	Default
Currency	Currently USD only	USD
Timezone	Your facility’s timezone — affects invoice generation and reminders	—
Tax Rate (%)	Local sales tax percentage	0.00%
Tax Name	Label on invoices (e.g., “Sales Tax”, “FL Sales Tax”)	Sales Tax

Check with your accountant whether storage rentals are taxable in your state.

Billing settings

Late fees

Field	Description	Default
Late Fee Percentage	% of overdue balance charged as a fee	1.5%
Minimum Late Fee	Smallest late fee that can be charged	$5.00
Maximum Late Fee	Largest late fee that can be charged	$50.00
Grace Period (days)	Days after due date before late fees start	10

Late fees are calculated as: invoice balance × late fee %, then clamped to the min/max range. They recur every 30 days on overdue invoices.

Other billing rules

Field	Description	Default
Mark Uncollectable After (days)	Auto-write-off for overdue invoices	90 days
Invoice Payment Terms	How long renters have to pay	Net 30

Invoice settings

Customize text that appears on every invoice:

Field	What it does	Example
Header Text	Top of invoice	”Thank you for storing with us!”
Footer Text	Bottom of invoice	”Questions? Call (555) 123-4567”
Default Note	Notes on every invoice	”Payment due on the 1st of each month.”

Email settings

Field	What it does
Reply-To Address	Where replies go when renters respond to automated emails
Admin Notification Email	Where system alerts go (payment failures, new signups)
Email Footer Text	Your address and contact info at the bottom of all emails

Notification settings

Control the automated reminders LeaseLlama sends to renters:

Setting	Description	Default
Autopay Notifications	Email renters when their card will be charged	Off
Pre-Due Reminders	Send reminders before invoices are due	On, 3 days before
Overdue Reminders	Send reminders after due date	On, 7/14/30 days
Delinquency Warnings	Final warning before serious action	On, 45 days
Max Retry Attempts	How many times to retry failed emails	3
Retry Delay	Minutes between retries	15

For overdue reminders, enter comma-separated days (e.g., “7,14,30”) to send at multiple intervals.

Common questions

Do I need to complete everything before using LeaseLlama? No. At minimum, set your company name, timezone, and tax rate.

Do changes affect existing invoices? No. Changes apply to new invoices and emails only.

Should I enable all notifications? Start with defaults. Too many emails can annoy renters — enable more as needed.

What to read next

I want to…	Read this
Connect Stripe for payments	Integrations
Set up the rental agreement	Contracts
See the full admin area	Administration Overview